You will receive a customized timeline that highlights important milestones for your project. You'll be able to look over the dates and let me know of any conflicts so we can adjust as needed to ensure the project stays on track. You'll also receive the first steps of your "homework" requirements.
Once you’ve read through our services and are like, “I want you!” schedule your consultation video chat with me so we can make sure we are on the same page and that I am the best option for the project you have planned.
If, after the video chat, we both feel this is a great fit, I will review your goals and the big vision we discussed on the call to curate a customized plan for you and your business. Then, I’ll send you a contract, so you can claim your spot on my books, pay your deposit, and see all the terms clearly outlined.
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After we have launched your project, popped the champagne, and celebrated your business - the party continues! If anything comes up, don’t worry! I will provide you with 14 days of support after completing your project, or you can continue working with me through a retainer package. As I said, I’m your new biz bestie!
After your homework is complete, it’s time to celebrate! 🎉 We will move forward with your project design. During this time, be sure to be thorough with reviewing/proofing what is sent and be upfront about any changes you might want to see made. We will work through your project one step at a time so you will never get to the end and feel, “oh my - I have made one big mistake.” Each step builds upon the one before.
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"Ciera worked with me every step of the way, always listening and truly understanding my vision."
- Nicole / Brand Design
Every step in the process was amazing and we could not recommend Balsam Hill Studio enough!"
- Jessica + Justin / Brand + Web
"I’ve recommended Ciera to several people and they all love her. She’s so talented and hiring her was one of my best business decisions!"
- Jacqui / Brand + Web
"Ciera is very personable, funny and incredibly passionate about her work. If you're looking for a professional, hire BHS!"
- Tiger Lily / Brand + Web